CivicPlus Standards

Rev 8/2018

CivicPlus Help Center - v5 and product specific.

Edit a page - first SAVE AS COPY - this will create a duplicate version of the page you are on as a draft.

The VERSIONS tab shows all versions. The version that does not say DRAFT is the LIVE page.

Work on your own draft, and then PUBLISH when ready.

Do not UNPUBLISH ALL VERSIONS. It will delete both drafts AND the published page.

Pictures should be 300 dpi and no larger than 600.

Always save after you add a widget to your page.

File size limit is 20 MB for single document/image upload.

Word documents and Excel spreadsheets should always be converted to PDF before uploading to the document center.  There are very few instances where a document on the public site should be in any format other than PDF.

How to properly create links in CivicEngage

Link internal page to another internal page:  Copy the URL from the address bar but only what comes after ".com" (short URL). Open in SAME window.

Link to an external site: Use the LONG URL. Open in SAME window.

Link to Document Center documents (PDF): Use the SHORT URL. Open in NEW window.

Links within a PDF: Use the FULL URL when creating the document.

Links within a widget: Use the SHORT URL. Exception - Use the FULL URL for Notify Me and Email.